Shipping policy

Shipping Policy

At Elite Crown Hair, we are committed to delivering your order safely, securely, and in a timely manner. Please review our shipping policy below for full details on processing and delivery.

Order Processing

Orders are processed Monday to Friday, excluding public holidays
Please allow 1–3 business days for order processing before dispatch
Orders placed after processing hours or on weekends will be processed the next business day

Once your order has been dispatched, you will receive a shipping confirmation email with tracking details where available.

Shipping Times

Estimated delivery times begin after dispatch, not at the time of order.

UK Orders

Standard Delivery: 2–5 business days
Express Delivery (if available): 1–2 business days

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method
Any applicable shipping fees will be clearly displayed before payment

Customs, Duties & Taxes (International Orders)

For international deliveries:

Customers are responsible for any customs duties, taxes, or import fees imposed by their country
Elite Crown Hair is not responsible for delays caused by customs clearance

Incorrect Address Information

Please ensure your shipping address is entered correctly at checkout.

We cannot be responsible for orders delayed, returned, or lost due to incorrect or incomplete address details
Orders returned to us due to incorrect address information may be subject to additional shipping charges for re-delivery